CHAPTER 1

BUSINESS DRIVEN TECHNOLOGY

 

In this chapter, we learned about :

• Compare management information systems (IMS) and information technology

• Describe the relationships among people, information technology, and information

• Identify 4 different departments in a typical business and explain how technology helps them to work together

• Compare the 4 different types of organizational information cultures and decide which culture applies to your school

INFORMATION TECHNOLOGY'S IMPACT on BUSINESS OPERATIONS

• Organizations typically operate by functional areas or functional silos

• Functional areas are interdependent

 

 INFORMATION TECHNOLOGY BASICS

• Information Technology (IT) : -

A field concerned with the use of technology in managing and processing information

•  Information technology is an important enabler of business success and innovation

• Management Information Systems (MIS) : -

A general name for the business function and academic discipline covering the application of people, technologies, and procedures to solve business problems

• MIS is a business function, similar to Accounting, Finance, Operations, and Human Resources

• When beginning to learn about information technology it is important to understand

- Data, information, and business intelligence IT resources

- IT cultures

INFORMATION

• Data : -

Raw facts that describe the characteristic of an event

• Information : -

Data converted into a meaningful and useful context

• Business intelligence : -

Applications and technologies that are used to support decision-making efforts

IT RESOURCES

• People use

• Information technology to work with

• Information

IT CULTURES

•  Organizational information cultures include :

- Information-Functional Culture : -

Employees use information as a means of exercising influence or power over others. For example, a manager in sales refuses to share information with marketing. This causes marketing to need the sales manager's input each time a new sales strategy is developed

- Information-Sharing Culture : -

Employees across departments trust each other to use information (especially about problems and failures) to improve performance

-  Information-Inquiring Culture : -

Employees across departments search for information to better understand the future and align themselves with current trends and new directions

- Information-Discovery Culture : -

Employees across departments are open to new insights about crisis and radical changes and seek ways to create competitive advantages